Your Call is Important to us...

How many times do we hear that phrase these days when hanging on the telephone? Clearly, after about half an hour, your call isn’t important at all!

Even less important is when you see an unrecognized number flash up on your screen. You groan: "Spam again!"

Let's face it, telesales/telemarketing has a bad press. So many companies cannot operate without a script, and that is guaranteed to lose a company potential clients, and therefore, revenue.

Here at The Lead Generation Group we can guarantee that there are no scripts, your time and business IS important to us and we are real human beings with the art of conversation and conversion at the heart of everything we do.

BUT, don't just take our word for it. Our clients are at the heart of everything we do so let’s take an example of what they say – and not a robot in sight: –
"Lisa and Fred give you the most amazing, personal customer service. The service delivery has been nothing but, outstanding. Lisa has so much, knowledge, experience and skills in this field she has so much of an amazing network tailoring the clients needs to suit the client's service. Fred's personal skills, experience is unrivalled, he made me feel extremely welcome and was so kind in creating a comfortable and creative strategy for my business requirements. If you want 1st class marketing go with this company you won't be disappointed. Pleasure doing business with you both".

I have highlighted the key words: tailoring the clients' needs. . . you can't do this when you just read off a script. Over twenty years of personal, customer service makes our telemarketing and sales a rarity in this modern era of turning humans into robots, especially in the telesales industry.

Why do our clients use us for telesales (apart from our obvious charm and personality, of course!)? Quite simply: it's the personal experience. If we have to cold call, then we make sure we are warm individuals that enable us to build that all important rapport, which is so crucial when working on making a sale.

Really, Fred? You are warm, professional, friendly, polite AND you make sales for my company? Blimey, you’re having a giraffe!!!

No, I am deadly serious. Your business is serious; making sales for your company is a serious business but it doesn’t have to be cold-hearted, impersonal or robotic. Again, don’t take our word. Here's a few more examples of what our customers say about The LG Group, from days to months, to years – our standards remain the same: –

James: 6 days ago
The LG Group offer a truly excellent and well managed end to end service. What is particularly unique about their service is their ability to generate opportunities within their diverse network of clients and linking those clients together, it’s not all about cold calls and marketing emails, it’s about linking people together to achieve a common goal. The LG Team are incredibly supportive and helpful and I find that they will always go 'above and beyond' to achieve success for their clients.

Jo: 5 months ago
I have the pleasure of dealing with Fred in person and he is professional, knowledgeable and very personable. The Lead Generation Group know their stuff and are very focused on getting the best results for their clients.

Mark: 3 years ago
Lisa and Fred give you the most amazing, personal customer service. The service delivery has been nothing but, outstanding. Lisa has so much, knowledge, experience and skills in this field she has so much of an amazing network tailoring the clients needs to suit the client's service. Fred's personal skills, experience is unrivalled, he made me feel extremely welcome and was so kind in creating a comfortable and creative strategy for my business requirements. If you want 1st class marketing go with this company you won't be disappointed. Pleasure doing business with you both. Mark

I'm not saying using a script is wrong, but it is wrong for our Company ethos and obviously for our clients, and that’s why they use The Lead Generation Group.

Telemarketing WORKS but only in the hands of experienced, caring professionals who have your best interests at heart, and of course, you are not just taking our word for it!